Why service firms lose their knowledge, and how you keep it
In agencies, law firms and consultancies the value sits in people's heads, project folders and mailboxes. When a consultant leaves, the knowledge about a client, a tender or a past decision often leaves too. We address this at the technical level: project, time, billing and CRM data converge in one system, and a knowledge and archive system makes the entire corpus searchable. Research inside it is citation-grounded, every answer points to its source (a quote, minutes, a contract) rather than improvising.
This runs on our ESTAYA AI Platform: a RAG system with PageIndex and a knowledge graph over your own documents, served with open-weight models (Llama, Mistral, Qwen, Teuken) on servers in Germany. No US cloud, no handover of your data for training. Document AI captures incoming contracts, receipts and briefings and files them against the right project, so the record stays complete through staff changes and holiday cover.
In practice we connect for you:
- Project and resource planning with utilisation, phases and budgets
- Time tracking that flows into billing without double entry
- CRM with a quote pipeline and traceable follow-up
- Cited AI research across the full project and knowledge base
The frameworks we work to, GDPR, the EU AI Act, BSI IT-Grundschutz, ISO 27001 and 42001, we implement for your operation. Beyonetix is not a certified body itself; we build the structures your audit needs to pass. Your data stays under your control throughout.